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Note: Windows 10 devices may support a "Random hardware addresses" setting, which prevents successful connection to CSULB wireless networks.

To locate this device information, follow the navigation instructions below for various operating systems and devices. If you are unable to connect with any campus wireless network, the Technology Help Desk (THD) may request you provide this information for further troubleshooting assistance. The MAC address follows the format below:īe advised, this device information is used during the connectivity process with all wireless networks, such as beachnet+. Turn on Networking & Wireless (or Wi-Fi Networking).Regardless of manufacturer and operating system, every device with Wi-Fi connectivity capabilities has a unique Media Access Controller, also known as a MAC address.Scroll to the bottom of the list, then tap System Services.Go to Settings > Privacy & Security (or Privacy) > Location Services.Select Networking & Wireless (or Wi-Fi Networking), then click Done.In the Privacy tab, select Location Services, then select Enable Location Services.Click the lock in the corner of the window, then enter your administrator password.Choose Apple menu  > System Preferences, then click Security & Privacy.On your Mac with macOS Monterey or earlier

Turn on "Networking and wireless", then click Done.Scroll to the bottom of the list of apps and services, then click the Details button next to System Services.Choose Apple menu  > System Settings, then click Privacy & Security in the sidebar.Location Services helps to ensure your device can reliably see and connect to nearby devices, and that it performs well when using Wi-Fi or features that rely on Wi-Fi, such as AirPlay or AirDrop.

Make sure your device has Location Services turned on for Wi-Fi networking, because regulations in each country or region define the Wi-Fi channels and wireless signal strength allowed there.